Funds Availability Policy
Our policy is to make funds from a cash deposit made with any First National Bank and Trust employee immediately available for withdrawal. Check deposits are generally available on the first business day after we receive your deposit. For determining the availability of your deposits, every day is a business day except for Saturdays, Sundays, and federal holidays. If you make a deposit before the close of business on a business day that we are open, we will consider that to be the day of your deposit. However, if you make a deposit after the close of business or on a non-business day, we will consider that the deposit was made on the next business day we are open. When a customer uses a night depository, his or her deposits are counted on the day the depository is opened. Therefore, if a deposit is placed in the depository on Saturday night, the deposit is considered to be received on Monday morning. Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash, and we will use the funds to pay checks that you have written.
Our policy is to make funds from check deposits made via our mobile banking app available on the first business day after we receive the deposit. Mobile deposits made after 4:00 P.M. are considered to be deposited on the following business day.
If we cash or deposit a check for you that is drawn on another bank, we may make funds available for withdrawal immediately, but delay your availability to withdraw a corresponding amount of funds from the deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods have expired that are described elsewhere in this disclosure for the type of check that you deposited.
Case-by-case delays. In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposits. Depending on the type of check you deposit, funds may not be available until the second business day after the day of your deposit. In these instances, the first $200.00 of your deposits will be available on the first business day after the day of your deposit.
If we are not going to make all the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit immediately, you should ask us when the funds would be available.
Safeguard exceptions. In addition, funds that you deposit by check may be delayed for a longer period under the following circumstances:
- We believe a check you deposit will not be paid
- You deposit checks totaling more than $5,000 on any one day
- You redeposit a check that has been returned unpaid
- You have overdrawn your account repeatedly in the last six months
- There is an emergency, such as failure of computer or communications equipment
We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new customer, the following special rules may apply during the first 30 days your account is open:
Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day's total deposits of cashier's, certified, teller's, traveler's, and federal, state, and local government checks will be available on the first business day after the day of your deposit, if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit.
Funds from all other check deposits will be available no later than the eleventh business day after the day of your deposit. Checks drawn on our bank will be made available on the next business day.
ELECTRONIC FUNDS TRANSFERS
You may use your access code and password to:
- Transfer funds between your First National checking and savings accounts whenever you request
- Transfer funds from your First National checking or savings accounts to make your First National loan payment whenever you request
- Review activity on all accounts
- Check Balances of all accounts
*Your ability to make withdrawals from certain accounts is limited by federal law and by the terms of your deposit account agreement. You should refer to your deposit agreement for legal restrictions and service charges applicable for excess withdrawals or transfers.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS
Telephone us at the telephone number, or write us at the address listed on the front of your statement as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer on the statement receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the error or problem appeared.
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe there is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error.
We will investigate your complaint and will correct any error promptly. If we take more than 10 business days to do this, we will recredit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation.
SEND INQUIRIES TO:
First National Bank and Trust, P.O. Box 100, London, KY 40743-0100.
ELECTRONIC BILL PAYMENT AUTHORIZATION
The Bill payment Online service enables you to set up recurring payments, make one time payments and track your payments to individual payees. No need to write checks and go to the post office. You can do this at any time and from any location and it is ABSOLUTELY FREE.
Electronic Bill Payment Authorization
I AUTHORIZE my Financial Institution to post payment transactions generated by Personal Computer from the Bill Paying Service to the account indicated on the form being sent electronically. I understand that I am in full control of my account and if at any time I decide to discontinue service, I must provide written notification to my Financial Institution. My use of the Bill Paying Service signifies that I have read the terms and conditions of the Internet Banking Disclosure and Agreement which have been provided to me electronically by the Financial Institution.
I UNDERSTAND that payments may take up to 10 business days to reach the vendor and that they will be sent either electronically or by check. The Financial Institution is not liable for any service fees or late charges levied against me.
SUBSTITUTE CHECK POLICY DISCLOSURE
Substitute Checks and Your Rights
What is a substitute check?
To make check processing faster, federal law permits banks to replace original checks with "substitute checks." These checks are similar in size to original checks with a slightly reduced image of the front and back of the original check. The front of the substitute check states: "This is a legal copy of your check. You can use it the same way you would use the original check." You may use a substitute check as proof of payment just like the original check. Some or all of the checks that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debits to your account. However, you have rights under other law with respect to those transactions.
What are my rights regarding substitute checks?
In certain cases, federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check). The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees).
The amount of your refund under this procedure is limited to the amount of your loss or the amount of the substitute check, whichever is less. You also are entitled to interest on the amount of your refund if your account is an interest-bearing account. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law.
If you use this procedure, you may receive up to $2,500 of your refund (plus interest if your account earns interest) within 10 business days after we received your claim and the remainder of your refund (plus interest if your account earns interest) not later than 45 calendar days after we received your claim.
We may reverse the refund (including any interest on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account.
How do I make a claim for a refund?
If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your account, please contact us at P.O. Box 100, London, KY 40743-0100 or by phone at (606)877-2200. You must contact us within 40 calendar days of the date that we mailed (or otherwise delivered by a means to which you agree) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances.
Your claim must include:
- A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect);
- An estimate of the amount of your loss;
- An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and
- A copy of the substitute check [and/or] the following information to help us identify the substitute check: check number, the name of the person to whom you wrote the check, the amount of the check.